This page explains how to delete your PesoLog account
(com.yummysystems.pesolog, published by Yummy Systems LLC) and what
happens to your data when you do. You can delete your account from inside the
app, or ask us to do it for you — you do not need to have the app installed.
If you only want to clear your records and keep your account, see Delete your data without deleting your account below.
Delete from inside the app
- Open PesoLog and sign in.
- Go to Settings → Data → Delete account.
- Confirm when prompted.
Deletion happens immediately and cannot be undone.
Request deletion without the app
If you can no longer sign in or have removed the app, email support@pesolog.com from the email address on your PesoLog account, with the subject Delete my account. We will verify the request and delete the account within 30 days, and reply to confirm when it is done.
What is deleted
Deleting your account permanently removes:
- Your account and sign-in credentials
- Your profile — display name, photo, and any details you added
- Your recipients and their details
- Every remittance you logged, along with comments and attached photos
- Expenses, budgets, and savings goals
- Scheduled transfers and reminders
- Money requests you sent
- Your chat conversations, including any photos sent in them
- Comments you left on transfers, including on transfers logged by others
- Your connections to family members
- Push notification tokens for your devices
Chat conversations are deleted in full, for both people in them. A PesoLog conversation is a single shared thread rather than two separate copies, and it cannot be continued once one side's account is gone — so the family member you were chatting with will no longer see that conversation either.
What may remain
- Records another user owns. If a family member logged a transfer naming you as recipient, that record belongs to their account and stays with it.
- Subscription records. If you subscribed, we keep the purchase record we need for billing and accounting.
- Crash reports. Technical diagnostics collected when the app crashed. These are not linked to your identity and contain no financial records.
- Purchase records held by Google Play. If you bought a subscription, Google retains its own billing records under Google's privacy policy. We cannot delete those on your behalf — contact Google Play support.
Delete your data without deleting your account
If you want to clear your records but keep your PesoLog account, you do not have to delete the account. In the app:
- Open PesoLog and sign in.
- Go to Settings → Data → Remove everything.
- Confirm when prompted.
This permanently removes:
- Your recipients and their details
- Every remittance you logged, with its comments and attached photos
- Expenses, your monthly budget, and savings goals
- Scheduled transfers and reminders
- Money requests you sent
- Your connections to family members
- Any sample data PesoLog added when you signed up
It keeps your account and sign-in, your profile, and your chat conversations. To remove a chat message, delete it in the conversation itself; to remove conversations entirely, delete your account using the steps above.
As with account deletion, this is immediate and cannot be undone — back up first from Settings → Data → Back up my data if you want a copy. If you cannot reach the app, email support@pesolog.com from your account's email address with the subject Delete my data, and we will action it within 30 days.
Cancel a subscription first
Deleting your PesoLog account does not cancel a Google Play subscription. Cancel it separately in the Play Store under Payments & subscriptions → Subscriptions, otherwise billing continues.
Questions
Email support@pesolog.com. See also our Privacy Policy.